How we work

One senior team from the first decision to shipped work.

Neustack brings product, brand, growth, communications and engineering into one accountable workstream.

What founders come to us for

Something changed, and the company hasn't caught up to it.

Founders rarely call because they simply need "design". They call because one of these jobs has become urgent.

  1. 01

    Launch or reposition

    We need the market to understand what we've become.

    The product moved on and the story did not. You are launching, relaunching, raising or entering a new market, and the old brand and narrative no longer fit what you have built.

    Launching or relaunching · Raising, and the story needs to hold together · Entering a new market · The product changed underneath the brand

    Likely path: Strategy Sprint, then a Build Engagement

  2. 02

    Product and conversion

    People are interested, but the experience is leaking users.

    Sign-ups stall, onboarding is weak, complex workflows confuse people or trust is thin. The product promises one thing and delivers something harder.

    Sign-ups stall in onboarding · Complex workflows confuse users · Trust is poor at the risky moments · UX debt has piled up · Website promise and product diverge

    Likely path: Strategy Sprint or a Build Engagement

  3. 03

    Growth and market

    We need a sharper way to reach, explain and move the right people.

    There is awareness without conversion, a campaign that needs coherence, a media narrative that is not landing, or content that does not support sales. The founder is personally carrying the story.

    Awareness without conversion · A launch or campaign needs coherence · Weak media narrative · Content does not support sales · Unclear customer acquisition story

    Likely path: Strategy Sprint, then a Build Engagement or Embedded Studio

  4. 04

    Execution and capacity

    We know what to do. We need senior people who can actually ship it.

    There is no senior product or design owner, engineering is available but direction is fragmented, several vendors are pulling apart, or the founder has become the integration layer. Hiring a full internal team is not justified yet.

    No senior product or design owner · Engineering is available but direction is fragmented · Several vendors or teams pulling apart · The founder is the integration layer

    Likely path: Embedded Studio

Three ways to work

Three ways to work with us.

Pick the smallest thing that honestly solves the problem. Real diagnosis is paid work, so the first conversation is a fit check rather than a free proposal.

Need clarity?

Strategy Sprint

$3,000

About 2 weeks

We know something is wrong, but not what to fix first.

A focused diagnosis of the proposition, product, growth path and customer journey. We identify what is actually broken, what matters first and what the next build should be.

  • Founder and decision-maker working session
  • Positioning and proposition review
  • Product and customer journey review
  • Growth and conversion review
  • Relevant brand, media and go-to-market diagnosis
  • Prioritised recommendations and sequencing
  • A build recommendation, with a price attached

Outcome. A clear read on what is actually broken, what to fix first, and what the next engagement should be.

Need it built?

Build Engagement

From $6,000

Typically 6–8 weeks

We know what needs fixing. We need senior people to actually make it.

A scoped engagement with a defined outcome. Strategy, design and engineering stay in the same loop so the work reaches production intact.

  • Repositioning, brand system or launch system
  • UX and product redesign, onboarding, design system
  • Website, product prototype or production engineering
  • Growth and conversion surfaces
  • Media and communications system
  • Cross-functional launch or relaunch

Outcome. A shipped piece of work with a defined outcome, built by the people who framed it.

Larger product, brand or growth transformations begin with a Strategy Sprint and are scoped from what the diagnosis finds.

Need a team beside you?

Embedded Studio

From $4,000/month3-month minimum

Rolling, from 3 months

We need this capability continuously, but not another full internal team.

Ongoing senior product, brand, growth, communications and build capability without assembling another full internal team.

  • One primary workstream at a time
  • Monthly priorities, weekly working cadence
  • Bounded senior capacity, not an unlimited ticket queue
  • The same senior team stays involved
  • Growth, analytics and iteration after launch

Outcome. A senior team that keeps shipping against your priorities, month after month.

All prices shown are in USD.

Ingredients

What can enter a workstream.

These are ingredients, not six separate departments. The engagement is organised around the outcome.

  • 01Positioning & brand
  • 02Product strategy & UX
  • 03Websites & software
  • 04Growth & conversion
  • 05Media & communications
  • 06Analytics & automation

Method

Clarify. Build. Compound.

We don't stop at recommendations. We make the thing.

  1. 01

    Clarify

    Understand the business, buyer, proposition, customer job, bottleneck and commercial objective.

  2. 02

    Build

    Brand, product, web, software, media or content — whatever the problem actually requires.

  3. 03

    Compound

    Growth, analytics, iteration, media, communications and reusable systems so the work keeps paying after launch.

Working together

What working together looks like.

Decision-makers stay in the room.

The founder or the person who owns the call is in the working sessions. It is the fastest way to a good decision.

Senior people stay on the work.

The people who frame the problem are the people who design and build the answer.

Weekly working cadence.

Short, regular working reviews with the real material on the table.

No giant reveal at the end.

You see the work as it forms, so the direction is never a surprise.

Real diagnosis is paid work.

The fit call establishes whether we can help. Working out what is actually wrong is a Strategy Sprint.

Retainers have bounded capacity.

Embedded Studio runs one primary workstream at a time with a defined amount of senior time each month.

External production and spend are scoped separately.

Photography, video, paid media spend, specialist production and travel are quoted on their own.

FAQ

Questions founders ask before they get in touch.

What kinds of companies are a fit?

Founder-led technology companies and technology-enabled brands with something real already in market: a product, revenue, funding or meaningful distribution. We are most useful when something has changed and the story, product or go-to-market has stopped lining up.

Do you work with pre-revenue founders?

Sometimes, when the company is funded and the problem is already commercially urgent. If you are still validating the idea, the Founder Check will usually tell you what to fix yourself first, and we would rather say that than sell you a sprint you do not need.

Can you work with an existing engineering or marketing team?

Yes. Most engagements plug into a team that already exists. We take direction of the workstream we own and work in your tools, your repos and your rituals where that makes sense.

Do you build the product or only design it?

We build. Engineering is part of the team, so design decisions reach production without a handoff to a separate vendor. Where you have engineers, we work alongside them and own the design-to-code loop.

Can you support media and communications?

Yes. Media strategy, communications, PR thinking and content systems are part of what enters a workstream, led by Adejoke. It is planned around the commercial objective rather than run as a separate agency service.

Do you run paid advertising?

We can lead the strategy, the creative and the measurement. Media buying and ad spend are scoped separately or handled with specialist partners rather than sold as an in-house service.

What does Embedded Studio actually mean?

A defined amount of senior product, brand, growth, communications and build capability every month, working on one primary workstream at a time with monthly priorities and a weekly cadence. It is not an unlimited ticket queue, and the same senior people stay involved.

How quickly can we start?

A Strategy Sprint can usually start within two weeks of the fit call. Build Engagements depend on scope and current capacity, which we will tell you plainly on the call.

Do you work outside Nigeria?

Yes. We are built from Nigeria and work with technology companies across Africa and beyond. All prices shown are in USD, and the engagement runs the same way wherever you are.

Do you sign NDAs?

Yes. Send yours or ask for ours before the working call if the material you want to share is sensitive.

Know which path? Start there. Not sure? Start anyway.